Pricing

Simple, transparent pricing. $7 per hour, per dedicated agent, with no minimum hours required. Choose the coverage schedule that works for your business — whether you need a few hours a day, overnight coverage, weekends, or full 24/7 support.

Every new client can start with a 3-day free trial so you can experience our operation before committing.

CRM subscriptions are not included in the $7/hour rate. We work directly inside your existing CRM and phone system, whether you’re using Workiz, RingCentral, or another platform. If you don’t currently have a CRM, we can also assist you with finding and setting up one that fits your business.

What You’re Actually Paying For

Sterling Dispatchers isn’t built to simply answer your phone and take messages.

We’re built to close more jobs.

Your dedicated agent answers incoming calls in under 7 seconds, handles the customer, qualifies the opportunity, books the appointment, dispatches the technician, and keeps the job moving. We follow up with customers and technicians throughout the process, keep your CRM updated, and make sure important updates don’t get missed. But our job doesn’t stop when the call ends.

We monitor recorded conversations between customers and technicians to stay aware of what is happening in the field. If we notice a pricing concern, a delayed ETA, a missed customer update, or another issue that could affect the job, we act on it rather than simply letting the problem become a cancellation.

When a customer cancels, we don’t just mark the job as cancelled. We immediately report it to you and tell you what we did to try to save the lead.
That’s the difference between having someone answer your phone and having someone fight for your business.